Mobile solutions are vital to keep your business up and running in the modern market. The world of technology has seen major changes in the last years and now all sorts of innovations are emerging all around us which includes taxis, too. With increasing competition from cheaper transport providers like Uber-like services or car rental companies who offer similar amenities with lower prices while offering superior customer service as the traditional taxi business being able to adapt quickly enough will help set yours apart from others out there considering launching their own version as well.
There are diverse taxi apps. One type, however, is specially designed for established companies that are in need. It ensures that customers can book their rides quickly along with expanding clientele base while aiding drivers to find potential fares more quickly than they have ever.
Two different apps were developed by the team responsible for development in order to address the needs of drivers and passengers. This provides better-customized features to both of the parties involved, giving you an an exclusive opportunity to get the features you require without any distractions or interference.
The Driver Apps Must-Have Features
A key element to maintaining customer loyalty in the taxi industry is ensuring that drivers are in complete control of their apps. Driver-friendly features will help new and returning customers to get more time to do their job without having to worry, which in turn will improve service quality.
Vehicle Tracking System (GPS)
Drivers will always choose apps that reduce their effort and give the best practice. GPS tracking devices can identify the exact location of the person. Once they provide their permission, it’s easier for drivers to find them at any time.
Button for availability
Drivers can now utilize their smartphones to mark themselves open to new requests and get information. This means that they will be automatically notified when there’s a request that they are available, giving them the possibility of finding another fare along with all necessary information like location.
Driver Dashboard
The new feature will allow drivers to measure their performance to other drivers and gain valuable information about their travels. Also, you can see the comments from other riders to identify whether there are positive or negative feedback.
SMS and Email Alerts
Important notices will be sent to cabs by SMS or by email. You can answer your passengers’ concerns by using an intuitive interface. This is beneficial for both the two parties.
Start/End your ride
It’s simple to locate your destination using maps. The map will reveal exactly where the pickup and drop-off locations are, making it much easier for all those involved.
Accept/Decline Cab Requests
When a user requests transportation it will be clear when it’s accepted or rejected in a matter of seconds. If the driver isn’t available within 15-30 seconds after getting their notification on the app then that means there’s no cars in the area that can take them right immediately.
For more information, click driver app